Returns & Exchanges
RETURN PROCESS
Please email info@jnbstyle.com with the following information:
SUBJECT: Attention Exchange [Order #]
Please include:
- Name of the person who purchased the original order
- Order number
- Why you plan to exchange
- Additional info or pictures (if the item is damaged)
You will receive an email with return authorization and a return location address.
REPAIRS & REPLACEMENTS
Accidents happen!
We are happy to accept repairs within 30 days of purchase. Please email us at info@jnbstyle.com with the following information:
- Your name
- Order number
- Photos/details
This will allow us to assist with next steps and notify you or any fees prior to sending your item back to us. Any item in need of repair more than 30 days after purchase could result in additional repeat or plating charges.